Warranty Costs: the forgotten gold mine for profitability!
Warning! You Could Be Next! One of the most forgotten areas to generate additional profits is to
reduce warranty costs. It is also an extremely important marketing tool to increase business.

We will work with your entire organization from the design (if needed) to manufacturing, from
paper flow to the field itself, your suppliers, etc. We will help you reduce total warranty costs by
50%, and we guarantee in writing that we will accomplish this working with your team.
Let us visit you and give you a free-labor warranty audit. We ask that you pay only for our
expenses. In return, we will give you ideas that you can implement in a maximum of two weeks
that can pay for the costs.

This is a no-risk opportunity.
Why not just do it?

Danger: Your business may be at risk now or in the near future!
One of the problems of warranty costs is finding the real cost. Under the umbrella of warranty are
these hidden costs:

1. Loss of sales
2. Cost of repair
3. Extra transportation costs
4. Scrap costs
5. Cheating in the field (reporting fake warranty costs)
6. Paperwork jungle (cost)
7. Redesign cost
8. Lawsuits
9. Insurance costs
10. It takes the market place a long time to trust you again!

How we can help you reduce warranty costs:
Establish and train WRT’s (Warranty Reduce Teams)
Tract WRT status (People DO what you review.)
Active supplier involvement, analysis, and sign-off
Aggressive teardown and analysis of failed units

We will show you warranty analysis tools:
Determining installed population
What data do we need?
Normalizing the data
Trend charts vs. Rolling 12
Early warning system predictions
Supplier indemnification and recovery
Comparing internal defects to field failures

In the process of readdressing the cost and control of warranty costs, the culture will become
even more customer-oriented. In addressing warranty and quality improvements, it spills over to
everything else by establishing a new discipline in all areas.
We have a national guru on quality and warranty cost reduction. We will send you his resume
upon request. The process of readdressing the cost and control of warranty and quality
improvements automatically spills over into everything else—establishing a new discipline in all
the things your people do.