I. “It is not that management does not know what to do or that they are in trouble, but it is their failure to take timely action that creates crisis.”
II. “Trying to make an obsolete process or strategy effective and not recognizing the situation as it is.”
III. “The dynamics of the world’s marketplace is changing constantly. It is no longer acceptable to just be good at what you do, because in today’s world, you might be doing the wrong thing.”
IV. “The single most common failure in management is failure to manage the implementation of plans quickly.”
V. “Amazingly, the most overlooked marketing and sales tool is exceptional customer service in all that you do.”
VI. There is such a feeling of being “politically correct” that employees do not fully state their real opinion. This is causing a lot of valuable input to be “shut down.”
VII. Management does not think out of the box on the options of business competition as much as they should to compete with World competition.
Roger G. Lewandowski, CEO World Competition Consultants (865) 681-3844 www.wcconsultants.com